AI consultancy that turns up in person.
Based at The Bank Building in Padiham. We work on site with businesses across Lancashire, Greater Manchester, Merseyside, Cheshire, Cumbria and West Yorkshire - or on Teams if you'd rather.
What we do
1. Audit
A half day mapping where the time goes, in plain English, no jargon.
2. Build
I automate the two or three processes worth automating, inside the tools you already use - Microsoft 365, Copilot, ChatGPT, Claude, your CRM or helpdesk.
3. Train and hand over
Hands-on sessions for your staff, documentation, and I stay on hand so it sticks.
Three ways to start
Free AI briefing
45 minutes, free. A one-page AI action plan for your business.
Quick Win Day
£495 + VAT. One working automation built in your business in a day.
Full project
Fixed price, typically £12,000 for three processes in around 30 days. 60-day guarantee.

Hi, I'm Liam.
I've spent 20 years running a digital agency that produces work for large enterprise clients, and I've automated most of my own back office - payroll journals, cashflow forecasting, inbox triage, client reporting - using the same tools I'll put into your business. I wrote the book Stop Thinking Like a Freelancer, and I run Cottonmill from The Bank Building in Padiham.
Based in Padiham. On site anywhere in the North West.
Straight answers.
How much does it cost?
Projects are a fixed price, typically £12,000 to map, automate and train your team on three processes in around 30 days. We agree the exact number after the free audit, so you know it before you commit, and nothing is paid until you have a scoped plan in front of you.
Do we need a technical team?
No. I work with the people who do the job today, and I build inside the tools they already use.
Will this replace staff?
No. It removes admin from the people you already have, so their time goes to work that actually needs a person.
What tools do you use?
Whatever you already pay for, where possible - Microsoft 365 and Copilot, ChatGPT, Claude, your CRM or helpdesk. I only add something new when there is no sensible way to do it with what you have.